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Terms of Service

The legal terms that apply when you use the Velis website, download the app, start a trial, or purchase a licence.

Last updated: 14 March 2026

Who we are and acceptance

Velis operates the Velis website and makes the Velis macOS app available. These Terms apply to the website, app downloads, trials, purchases, upgrades, support interactions, and related services.

By using the website, downloading Velis, starting a trial, or purchasing a licence, you agree to these Terms. If you do not agree, do not use the website or the app.

Eligibility and accounts

You must be legally capable of entering into a binding agreement to use Velis. The website does not currently require a general user account for browsing, but some purchases, support flows, or future product features may require you to provide accurate and up-to-date information.

You are responsible for keeping the contact and transaction details you provide accurate and for using Velis lawfully.

The product

Velis is a macOS workspace and workflow product. The website may describe Standard, Pro, trials, upgrades, and related features. We may improve, modify, add, or remove features over time, provided we continue to act reasonably and in line with applicable law.

Screenshots, feature descriptions, and roadmap-level references are illustrative of the product direction and current release state, but the app may evolve through updates.

Licence and permitted use

Subject to these Terms and any applicable payment terms, we grant you a limited, non-exclusive, revocable, non-transferable licence to install and use Velis for your own internal personal or business use.

  • You may not resell, sublicense, lease, or distribute Velis except where applicable law clearly permits it.
  • You may not reverse engineer, decompile, disassemble, or attempt to extract source code except where the law prevents us from restricting that activity.
  • You may not interfere with licence enforcement, security features, payment controls, or update mechanisms.
  • You may not use the website or app in a way that is unlawful, abusive, or likely to harm Velis, other users, or third parties.

Purchases, pricing, and taxes

Prices are shown on the website at the time of order and may change from time to time. Taxes, currency conversions, and local charges may apply depending on your location and the payment method used.

Payment processing is handled by a third-party payment processor. We only receive limited transaction metadata needed to confirm the purchase, manage the licence, support the customer relationship, and meet legal obligations. Lemon Squeezy

Trials, upgrades, and activation

Where offered, Velis includes a 7-day trial for Mac. Trial features, duration, and eligibility may be adjusted over time, but any such changes will apply prospectively.

You download the trial DMG directly from the website. After installation, the 7-day Pro trial starts in the app, and you can later activate Standard or Pro in the app.

  • Current upgrade position: Standard and Pro remain on one product path, with upgrade available later.
  • One Mac per licence. If you move to another Mac, you must deactivate first. Reinstalling on the same Mac may continue to use the existing activation.

Digital product and refunds

Velis is a digital product. Nothing in these Terms limits rights you may have under applicable consumer law. If digital content is faulty, not as described, or not provided with reasonable care and skill, you may be entitled to remedies such as repair, replacement, price reduction, or refund where the law provides them.

We do not use blanket statements such as 'all sales final'. Velis does not offer any additional voluntary refund policy beyond the consumer rights that apply under law.

Acceptable use

  • Do not misuse the website or app, including by introducing malware, scraping in a harmful way, interfering with service operation, or attempting unauthorised access.
  • Do not use Velis to violate law, infringe intellectual property rights, or process content in a way that is abusive or fraudulent.
  • Do not use automated systems in a way that places unreasonable load on the website or associated services.

Intellectual property

The website, app, brand, software, design, copy, and related materials are owned by us or our licensors and are protected by intellectual property laws.

You retain rights in feedback, messages, and other content you submit, but you grant us a limited right to use that material as reasonably needed to respond, troubleshoot, improve the product, and handle your request.

Support, updates, and availability

We may provide updates, bug fixes, compatibility changes, and improvements to Velis. Some updates may be required for security, stability, or continued functionality.

We aim to keep the website and app available, but we do not promise uninterrupted or error-free access. Maintenance, third-party outages, and events outside our reasonable control may affect availability.

Disclaimers

We provide the website and app with reasonable care and skill and aim to describe the product accurately. At the same time, some features depend on your device, operating system, network connection, or third-party services, and those dependencies can affect performance.

Nothing in these Terms excludes guarantees, rights, or remedies that the law does not allow us to exclude.

Limitation of liability

We do not exclude or limit liability where it would be unlawful to do so. That includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any consumer rights that cannot lawfully be excluded.

Subject to that, we are responsible for losses that are a reasonably foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable, losses caused by misuse of Velis, unsupported environments, third-party services, or events outside our reasonable control.

Governing law

These Terms are intended to be governed by the law and dispute forum identified below, subject to any non-excludable consumer protections that apply in your country of residence.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any non-excludable consumer rights.

Contact

If you have questions about these Terms, purchases, licensing, or legal notices, contact us using the details below.

  • Legal entity: Velis
  • Support email: velisformac@gmail.com
  • Postal address: Velis does not publish a public postal address.